NHTSA Complaint #10823109 — 2008 BMW 328I

ATTENTION: BMW CUSTOMER RELATIONS ON, SATURDAY, 01/02/2016, AT APPROXIMATELY 6:30PM MY WIFE AND I WERE DRIVING ON THE FORT HAMILTON PKWY IN BROOKLYN, NY IN MY BMW 328I CONVERTIBLE. WHILE DRIVING AT 55 MILES PER HOUR MY CAR SUDDENLY STOP COMPLETELY IN THE MIDDLE TO TRAFFIC. IN ORDER TO EXIT OFF THE HIGHWAY SAFELY, I ALLOWED THE CAR TO ROLL TO REDUCE SPEED THEN USE THE HAND BRAKE IT TO STOP THE CAR COMPLETELY AT THE NEAREST EXIT, EXT # 5. AFTER EXITING I CALLED THE TOWING COMPANY. IT APPEARED THAT THIS INCIDENT WAS THE RESULT A FUEL PUMP FAILURE ON MY 2008 BMW 328XI WHICH ACCORDING TO THE MECHANIC BURNT THE CONTROL MODULE WHICH CAUSED THE ENGINE TO SHUT DOWN COMPLETELY. FUEL TANK FAILURE IS A HAZARDOUS CONDITION AND GIVEN THE FACT THAT A FUEL PUMP FAILURE RESULTS IN AN IMMEDIATE LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKES AND A POTENTIAL DESIGN FLAW. DUE TO THIS FUEL TANK FAILURE MY WIFE AND I LIVE WERE PLACED IN DANGER. I CALLED BMW CUSTOMER RELATIONS. I INFORMED THEM OF WHAT HAD HAPPENED AND I EXPRESSED MY CONCERN FOR THE SAFETY OF MY WIFE AND MY LIFE AND EXPLAINED THE CAUSE OF THE PROBLEM. THE REPRESENTATIVE I SPOKE TO TODAY, 01/07/15, INFORMED ME THAT I SHOULD'VE GOTTEN A WARNING LIGHT ON THE DASH BOARD AND STATED SHE COULD NOT GIVE ME ANY ADDITIONAL INFORMATION UNLESS THE CAR WAS PRESENT. I INFORMED HER THAT AT THE TIME THE CAR BROKE DOWN THEIR DEALERSHIP WAS CLOSED AND I WAS FORCED TO HAVE IT TOWED TO G & J SERVICE AUTO REPAIR SHOP LOCATED AT 198 28TH STREET, NEW YORK, NY 11232. SHE STATED THAT THERE WAS NOTHING FURTHER SHE COULD DO OR ASSISTANCE SHE COULD GIVE WITHOUT THE CAR BEING PRESENT. A FUEL PUMP IS AN INTEGRAL PART OF ANY CAR. GIVEN THE RESPONSIBILITY OF LITERALLY PUMPING A VEHICLE'S FUEL FROM ITS TANK TO THE ENGINE, A MALFUNCTIONING FUEL PUMP WILL ALWAYS LEAD TO A TOTAL DISASTER. DRIVER'S NEED TO BE AWARE OF THIS COMMON PROBLEM