NHTSA Complaint #10823107 — 2014 VOLKSWAGEN PASSAT ENGINE

Complaint Details

ODI Number	10823107
Vehicle	2014 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	January 28, 2016
Date Filed	January 29, 2016
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ONE DAY AT ABOUT 25,000 MILES I NOTICED THAT THE PASSENGER SIDE VENTS WERE NOT RECEIVING ANY HOT AIR TO WARM THE CAR. THERE WAS PLENTY OF HEAT COMING OUT OF THE DRIVERS SIDE, BUT ONLY COLD AIR COMING FROM THE PASSENGER SIDE. TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT THE HEATER CORE IS CLOGGED. SO THERE IS SOME TYPE OF CONTAMINATE IN THE COOLING SYSTEM EFFECTING THE HEATER CORE. THEY ARE REPLACING THE HEATER CORE UNDER WARRANTY, BU I HOPE IT DOESN'T AFFECT THE REST OF THE COOLING SYSTEM.

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