NHTSA Complaint #10822649 — 2012 FORD FOCUS

I HAVE TAKEN MY CAR IN FOR SERVICE 16-18 TIMES FOR PROBLEMS WITH THE SYNC AND THE TRANSMISSION SINCE I BOUGHT THIS CAR. I HAVE HAD BOTH THE SYNC MODULE AND THE TRANSMISSION MODULE RESET REPEATEDLY AND FINALLY REPLACED. I HAVE HAD THE CLUTCH REPLACED TWICE IN TWO YEARS. THE WORSE INCIDENT AND THE REASON FOR THE SECOND CLUTCH WAS BECAUSE THE CAR'S TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING APPROX. 45 MILES AN HOUR DOWN A VERY BUSY TWO LANE CITY ROAD. I WAS ABLE TO PULL OVER, TURN OFF THE CAR AND RESTART THE CAR AND GOT ABOUT 3 MILES FROM HOME AND IT FAILED AGAIN. I WAS LITERALLY IN THE TURNING LANE FOR MY SUBDIVISION AND IT FAILED AGAIN. I HAD TO HAVE THE CAR TOWED FROM MY HOUSE. I WAS LUCKY I WAS NOT INVOLVED IN AN ACCIDENT. FORD REFUSED TO BUY BACK MY CAR WHEN I REQUESTED IT. I HAVE COPIES OF MY SERVICE RECORDS AS DOES CHEROKEE LINCOLN FORD OF ALPHARETTA, GA.