NHTSA Complaint #10822596 — 2012 BMW X5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10822596
Vehicle	2012 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	January 26, 2016
Date Filed	January 27, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY VEHICLE HAS AN ELECTRONIC DOOR LOCK/UNLOCK MECHANISM THAT DUE TO A MALFUNCTION WILL NOT ALLOW THE CAR TO BE UNLOCKED FROM INSIDE THE VEHICLE. IT LOCKS AUTOMATICALLY WHEN DRIVING AND IS SUPPOSED TO UNLOCK WHEN THE INSIDE HANDLE IS USED TO OPEN THE DOOR; HOWEVER, IT WILL NOT UNLOCK AND THOUGH BMW IS AWARE OF THIS MALFUNCTION (IT IS A COMMONLY KNOWN DEFECT), THEY WILL NOT AUTHORIZE THE DEALER TO REPAIR. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE IN THAT IN THE EVENT OF AN EMERGENCY THE DRIVER WILL NOT BE ABLE TO EXIT THE VEHICLE. THE DOOR LOCKS WHEN THE CAR IS MOVING BUT WILL NOT UNLOCK AFTER THE VEHICLE IS PLACED IN PARK.

Related Complaints for the 2012 BMW X5

Other ELECTRICAL SYSTEM Complaints

#11704702 — December 12, 2025 — The contact owns a 2012 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warni...

#11671552 — July 7, 2025 — The contact owns a 2012 BMW X5. The contact stated that when the vehicle was parked, the contact noticed coolant leak...

#11665571 — June 8, 2025 — Water entering into the vehicle, causing vehicle to reduce power in traffic, due to traction control issues.. Not ab...

#11566753 — January 21, 2024 — Vehical randomly shuts off, it all safety systems warning lamps come on l, like ABS, Airbag, and traction control. ...

#11510329 — March 6, 2023 — I was using the seat heating on a very cold day recently and 10 minutes into the drive we noticed a weird smell, but ...

Recent Complaints for the 2012 BMW X5

#11708556 — UNKNOWN OR OTHER — January 3, 2026 — My car was sitting on the driveway and spontaneously caught on fire. It has not been driven for the last week or two....

#11680551 — AIR BAGS — August 14, 2025 — Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke ...

#11680551 — ENGINE — August 14, 2025 — Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke ...

#11680551 — SEATS — August 14, 2025 — Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke ...

#11678691 — AIR BAGS — August 6, 2025 — I received a message of Restraint system malfunction and when I called the local dealer I was told the part is not av...