NHTSA Complaint #10822571 — 2004 FORD EXPLORER ENGINE

Complaint Details

ODI Number	10822571
Vehicle	2004 FORD EXPLORER
Component	ENGINE
Date of Incident	January 22, 2016
Date Filed	January 27, 2016
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

CAME HOME FROM WORK FRIDAY EVENING AND SAT. MORNING THE VEHICLE WOULD NOT START. TOOK BATTERY IN AND TESTED, IT WAS DEAD. REPLACED THE BATTERY AND THE CAR STILL WOULD NOT START. ONLY CLICKED, RELAY AND STARTER WERE FINE. HAD TO TOW IT TO A MECHANIC WHO HAS DETERMINED THAT THE ANTI-THEFT SYSTEM HAS SHUT DOWN MY ENGINE FOR NO REASON. THE KEY NO LONGER CONNECTS TO THE SYSTEM. WHY IS THERE NOT A RECALL ON THIS ISSUE?? I HAVE SEEN ONLINE FORUMS AND MANY COMPLAINTS ABOUT THIS ISSUE. NOW I HAVE TO TOW MY VEHICLE TO A DEALER 40 MILES AWAY AND PAY TO HAVE MY VEHICLE AND KEYS REPROGRAMMED. OVER $120!!! THIS ISSUE LEFT ME STRANDED WITH NO VEHICLE FOR OVER A WEEK. I THINK FORD SHOULD BE RESPONSIBLE FOR THE REPAIR AND TOW COSTS!!!

Related Complaints for the 2004 FORD EXPLORER

Other ENGINE Complaints

#11518469 — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11440207 — November 12, 2021 — On two incidents this week when steering wheel is cut to maximum left or right in tight parking lot and narrow road w...

#11395422 — February 9, 2021 — ENGINE DIES WHEN DRIVING WITH CRUISE CONTROL OPERATING AND HEADING DOWN SLIGHT HILL AT SPEED OF AROUND 35 MPH. CRUIS...

#11099163 — June 1, 2018 — IN 2004 FORD EXPLORER WITH V8, THE CRUISE CONTROL TURNS OFF ENGINE WHEN TRAVELING 35~45 MPH AND GOING DOWN A HILL OR ...

#11006315 — July 19, 2017 — 2004 FORD EXPLORER TRAVELING 40-45MPH ON A RURAL ROAD. DRIVER LOST CONTROL OF THE VEHICLE AT A "S" CURVE AND HIT AN ...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — STRUCTURE:BODY — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...