NHTSA Complaint #10822562 — 2003 CHEVROLET TRAILBLAZER

WHILE DRIVING MY VEHICLE IN DECEMBER 2015 I RECEIVED A "SERVICE ENGINE SOON" DISPLAY. I TOOK THE SUV TO A SERVICE CENTER WHO INFORMED ME MY FUEL TANK WAS CRACKED & NEEDED TO BE REPLACED. THEY ORDERED A NEW TANK BUT HAVE NOT BEEN ABLE TO OBTAIN THE PART. WHILE RESEARCHING THE SITUATION, I FOUND RECORD OF AN NHTSA INVESTIGATION (ACTION # PE07014) CONDUCTED IN 2007 FOR THE SAME PROBLEM, INVOLVING THE SAME MAKE, MODEL & YEAR AS MY VEHICLE IN WHICH GM WAS SUPPOSED TO SEND LETTERS TO OWNERS & REPAIR THE FUEL TANKS FREE OF CHARGE. I NEVER RECEIVED THE NOTIFICATION AND REACHED OUT TO GM CUSTOMER SERVICE TO FIND OUT WHY, FILE A REPORT AND EXPRESSING MY GRAVE CONCERNS REGARDING THE SAFETY ISSUES OF DRIVING A VEHICLE IN THIS CONDITION. OVER THE COURSE OF APPROXIMATELY TWO WEEKS OF COMMUNICATION, I WAS ADVISED MY VIN WASN'T INCLUDED IN THE ACTION THEREFORE THEY WOULDN'T HAVE NOTIFIED ME, IT WAS PAST THE MILEAGE WARRANTY & THEY WON'T EXTEND IT, THE PART IS ON BACKORDER AND THE SOONEST IT MIGHT BE AVAILABLE IS MAY, THEY WON'T PROVIDE A TEMPORARY REPAIR OR LOANER VEHICLE, THERE'S NOTHING FURTHER THEY CAN DO AND THEY'RE CLOSING THE FILE ON MY COMPLAINT. THEY WERE HOWEVER, WILLING TO OFFER A POTENTIAL DISCOUNT ON A NEW VEHICLE. I ADVISED THEM I WAS NOT IN A POSITION TO PURCHASE A VEHICLE AND THAT WASN'T AN APPROPRIATE SOLUTION TO THE PROBLEM.