NHTSA Complaint #10822449 — 2008 GMC ACADIA

I HAD A RECALL FOR MY DRIVER SIDE, SIDE IMPACT AIR BAG WIRE HARNESS. THE DEALER IN DULUTH MN (KOLAR) FIXED IT BUT LIGHT CAME ON FOR CHECK ENGINE. BROUGHT IT BACK AND THEY ARE TELLING ME IT IS THE PPS SENSOR FOR THE PASSENGER AIRBAG. THERE IS A RECALL FOR THIS, BUT NOT ON MY ACADIA. THEY WANT $600 PLUS LABOR TO REPLACE. TOTALING AROUND $950. HAD ANOTHER RECALL FOR THE POWER LIFT GATE, STATING THAT THE STRUTS COULD POSSIBLY FAIL PREMATURELY, CAUSING THE POWER LIFT GATE TO DROP. AS I WAS LOADING THE BACK OF THE VEHICLE, THE LIFT GATE SUDDENLY DROPPED ON MY HEAD. I BROUGHT IT TO KOLAR IN DULUTH MN AND TOLD THEM THAT THE STRUTS FROM THE RECALL WERE SHOT AND NEEDED REPLACEMENT. I PICKED THE VEHICLE UP AFTER A DAY OF THEM TELLING ME THAT THE RECALL HAD BEEN SUCCESSFUL. A WEEK AFTER I TOOK THE CAR HOME, THE LIFT GATE FELL ON MY WIFE. I COME TO FIND OUT THAT KOLAR NEVER REPLACED THE STRUTS, EVEN AFTER ME TALKING TO THE MECHANIC AND HIM ASSURING ME THAT THEY WOULD BE CHANGED OUT. IT IS NOW SITTING AT THE DEALER WAITING FOR BACK ORDERED STRUTS TO COME IN TO BE INSTALLED.