NHTSA Complaint #10822422 — 2009 TOYOTA COROLLA

I HAD SPOKEN TO MIKE FROM CARSON TOYOTA REGARDING THIS RECALL MORE THAN 6 MONTHS AGO. I FOUND OUT ABOUT THIS RECALL FROM MY COWORKER WHO HAS THE SAME MODEL AND YEAR CAR AS MINE. MIKE HAD TOLD ME THAT ONLY A FEW TOYOTAS WERE ON RECALL AND THE LAST TIME I HAD GOTTEN MY OIL CHANGED THERE, HE TOLD ME THAT MY MODEL WAS NOT IN THAT RECALL.. BUT I DID GET A LETTER IN THE MAIL. I TOLD HIM THAT MY COWORKER TOLD ME ABOUT THE ELECTRICAL WINDOW ON THE RIGHT SIDE. MIKE HAD TOLD ME THAT IT WOULDN'T BE COVERED. I WOULD HAVE TO PAY ABOUT $400 PLUS FOR THAT WINDOW THAT GOT STUCK. MIKE DID TELL ME THAT MY VIN MODEL WAS NOT COUNTED FOR. I AM REAL UPSET. THIS PAST DECEMBER, I DROVE TO SAN FRANCISCO WHEN IT IS RAINING AND WINDY, THIS IS A REAL BIG HAZARD FOR A BRANCH TO HAVE COME INSIDE MY CAR WITHOUT MY DAUGHTER BEING ABLE TO CLOSE TO THE WINDOW AND HAD POKED HER ARM SOME HOW.