NHTSA Complaint #10822231 — 2008 MERCEDES BENZ GL450

AIRMATIC SUSPENSION COMPONENTS CONTINUE TO FAIL ON THIS VEHICLE. AIRMATIC AIR PUMP WAS FIRST REPLACED DEC 2013 AT 71,000MI. FRONT SUSPENSION AIR SPRINGS FAILED AND SUSPENSION STRUTS HAVE BOTH BEEN REPLACED, OCT 2014 AT 85,000 MI. REAR SUSPENSION AIR SPRINGS FAILED AND HAVE WERE REPLACED, JULY 2015 AT 101,600MI. AIRMATIC AIR PUMP WAS REPLACED AGAIN ALONG WITH THE SUSPENSION VALVE BLOCK WAS REPLACED , NOV 2015 AT 107,300MI. AFTER DISCUSSION WITH DEALERSHIP THEY ONLY WARRANT REPAIR FOR 12 MOS AND INFORMED US THAT MERCEDES DOES NOT HAVE RECALL OR PROVIDE CUSTOMER SUPPORT TO REPLACE THESE ITEMS UNLESS PAID FOR BY CUSTOMERS. FRONT AIR SPRINGS DEFLATED DURING TRIP DRIVING AT HIGHWAY SPEED , SUSPENSION DROPPED DOWN AND HAD TO PULL OVER. HAD TO DRIVE VEHICLE TO DEALERSHIP WITH SUSPENSION DROPPED DOWN ON FRAME STOPS. BECAUSE OF HIGH COST GETTING REPAIR AT MERCEDES DEALERSHIP, REPAIRS WERE MADE BY OTHER SHOPS AS THEY CHARGE HIGHER PRICES FOR REPAIRS.