NHTSA Complaint #10822169 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10822169
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	January 11, 2016
Date Filed	January 25, 2016
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHOOK SEVERELY WHILE IDLING. THE VEHICLE WAS RESTARTED AND THE POWER ASSIST FAIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO REPAIR SHOP WHO DIAGNOSED THAT THE SENSOR MODULE OR STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

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