NHTSA Complaint #10822135 — 2011 FORD MUSTANG
STEERING issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10822135 |
| Vehicle | 2011 FORD MUSTANG |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME MUSTANGS. I'M AFRAID TO DRIVE MY KIDS AND FAMILY ANYWHERE IN THIS CAR! IT'S AN ACCIDENT WAITING TO HAPPEN!!
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