NHTSA Complaint #10821915 — 2014 TOYOTA SEQUOIA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10821915
Vehicle 2014 TOYOTA SEQUOIA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

1.THE WINDSCREEN CANNOT RESIST TINY PIECES OF STONE-LIKE DEBRIS OF ABOUT .001CM DIAMETERS THAT SOMETIMES FALL FROM BIGGER TRUCK AND TRAILER AHEAD OF YOU. I HAVE A PROBLEM OF THE DESCRIPTION ABOVE (MY WINDSCREEN HAS A TINY DEFORMATION AS A RESULT OF UNSUSPECTED CONTACT WITH SUCH ROAD HAZARDS) OF WHICH I CALLED TOYOTA AND FILED A COMPLAINT. I WAS TOLD TO TAKE MY CAR TO DEALERSHIP FOR INSPECTION, THEY CONCLUDED THAT THEY WILL NOT COVER IT BECAUSE IT'S EXTERNAL FACTOR. THIS CAR IN QUESTION IS LESS THAN 12,000 MILES WHEN IT OCCURRED. I HAVE OTHER CARS I HAVE DRIVEN FOR MORE THAN 10-13 YEAR UNDER SIMILAR CONDITION WITHOUT INCIDENT. 2.RECENTLY I NOTICED MY GPS AND ENTERTAINMENT SYSTEM WAS FROZEN UP OR RESTART IN THE MIDDLE OF MY TRIPS. WHEN IT FROZEN I WOULD BE UNABLE TO ADJUST THE VOLUME OF THE RADIO OR TUNE OFF OR ON. THE GPS WILL RESTART AND RE-ROUTE ME TO UNDESIRED DESTINATION. THIS HAS BEEN FRUSTRATING FOR ME AND MY FAMILY. 3.THE TIRE PRESSURE MONITOR IS MALFUNCTION; EVEN IF MY TIRE PRESSURE IS AT A RECOMMENDED LEVEL IT WILL STILL DISPLAY THE NOTIFICATION.

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