NHTSA Complaint #10821866 — 2012 CHEVROLET CAPTIVA SPORT ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10821866
Vehicle	2012 CHEVROLET CAPTIVA SPORT
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 22, 2016
Date Filed	January 23, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. IGNITION WAS REPLACED UNDER WARRANTY. LESS THAN 3,000 MILES AND IT IS DOING IT AGAIN. KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NOT WORKING. ALSO, STABLITRACK AND TRACTION CONTROL LIGHTS COME ON PERIODICALLY WHILE DRIVING, CAUSING THE CAR TO JUMP AND BUCK. DEALERSHIP ADVISED TO TURN OFF TRACTION CONTROL, BUT WHILE THE LIGHTS ARE ON AND THE CAR IS JERKING, YOU CANNOT DEACTIVATE. DEALERSHIP SAYS IT IS AN ENGINE MISFIRE PROBLEM BUT NOT SIGNIFICANT ENOUGH TO WARRANT TAKING CAR APART TO FIX.

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