NHTSA Complaint #10821572 — 2015 SUBARU FORESTER

I HAD A REMOTE STARTER INSTALLED BY SOME ONE OTHER THAN SUBARU. THE STARTER FAILED REPEATEDLY SO I TOOK IT IN. WAS TOLD AND GIVEN A PRINT OUT REFLECTING A LOW BATTERY. I TOOK IT TO NORTH TOWNE SUBARU ON SHERIDAN DR. IT IS A 20 MILE TRIP ONE WAY, THEY SAID "NO PROBLEM, CHARGED THE BATTERY ANY WAY AND SENT ME HOME. I PURCHASED THE FORESTER IN SEPT.2014, GOT THE STARTER FOR CHRISTMAS,AND AFTER THE VISIT TO SUBARU IT WORKED SOMETIMES. THIS WINTER AGAIN IT FAILED TO START. NOW THAT THE WINTER HAS BECOME EXTREMELY COLD I RETURNED TO THE INSTALLER WHO REPLACED IT AND IT STILL FAILED DUE TO A LOW BATTERY. THIS, AS I UNDERSTAND IT, IS A CONTINUING PROBLEM WITH THIS MODEL, AND THE FIX IS A STRONGER BATTERY. I AM NOT ABOUT TO TAKE ANOTHER TRIP TO SUBARU IN ERIE CO. AS I AM IN PAIN MOST OF THE TIME AND DRIVING LONG DISTANCES INCREASES THE PROBLEM. I TOLD THE STARTER STORE TO ORDER ME A BATTERY TO FIX THE PROBLEM AS I CAN'T SEE SUBARU IN AMHERST DOING ANYTHING FOR ME. BUT I DO THINK SUBARU SHOULD REIMBURSE ME. OF COURSE I WILL NOT HOLD MY BREATH. ALSO I WILL NEVER GO TO THAT DEALERSHIP AGAIN.!!!!!!