NHTSA Complaint #10821528 — 2000 TOYOTA TACOMA

THE TRUCK HAS FRAME CORROSION THAT MAKES THE CAR ILLEGAL TO DRIVE. IN 2010, IT WAS RECALLED FOR THIS ISSUE. I BROUGHT IT IN TO A TOYOTA DEALERSHIP IN 2010 AND 2013 FOR THE WARRANTY. BASED ON A LETTER I RECEIVED FROM TOYOTA, TOYOTA WAS SUPPOSED TO BUY BACK THE VEHICLE IF CORROSION WAS PRESENT OR SPRAY CORROSIVE RESISTANT COMPOUNDS (CRCS) AT NO COST TO ME. THE DEALERSHIP DID NEITHER. I WAS UNDER THE IMPRESSION THEY SPRAYED CRCS BECAUSE THAT IS WHAT WE DISCUSSED AT THE DEALERSHIP. TURNS OUT THEY DID NOT SPRAY AND SIX MONTHS AFTER THE WARRANTY ENDED THE FRAME WAS DEEMED SO CORRODED BY AN OIL CHANGE MECHANIC AT AN INDEPENDENT BUSINESS, I CAN NO LONGER DRIVE THE VEHICLE. TOYOTA AND THE TOYOTA DEALERSHIP WILL NOT ADDRESS THE LETTER THEY SENT ME AND THE FACT THEY DID NOT SPRAY CRCS AS DISCUSSED. THE VEHICLE IS VERY UNSAFE, I DID WAS I WAS TOLD, AND THE DEALERSHIP IS NEGLIGENT IF FOLLOWING BINARY RULES OF THE WARRANTY--REPLACE THE VEHICLE OR SPRAY CRCS. THE DEALERSHIP CLAIMS "THEY HAD NO RESPONSIBILITY TO DO ANYTHING" BUT A LETTER I RECEIVED FROM TOYOTA SAYS DIFFERENTLY. THE VEHICLE WAS SERVICED REGULARLY AND RAN WELL AND HAS NO ISSUES BUT THE FRAME MAKES THE VEHICLE UNSAFE AND INOPERABLE. THE FRAME OF THE VEHICLE IS NO COLLAPSING AS WELL. THE FRAME IS ROTTED THROUGH.