NHTSA Complaint #10821519 — 2004 PONTIAC GRAND PRIX

NHTSA RECALL CAMPAIGN NUMBER 15V701000 . WE HAVE BEEN NOTIFIED BY GENERAL MOTORS THAT PLANNING IS UNDERWAY TO CONDUCT THIS RECALL, WHICH IS INTENDED TO PREVENT ENGINE FIRES CAUSED BY OIL LEAK. AS PART OF THE PLANS STATED IN THEIR LETTER, THEY WILL BE PERMANENTLY REMOVING AN OIL FILL EXTENSION AND ENGINE "BEAUTY" COVER DURING THIS RECALL. WE HAVE SPOKEN TO GM RECALL PHONE NUMBER ABOUT OUR DISSATISFACTION WITH THE PLAN TO PERMANENTLY REMOVE THE ENGINE COVER. WE SEE THAT AS LOWERING THE VALUE OF THE CAR. IT IS OBVIOUS THAT THEY CAN FIX THE PROBLEM WITHOUT REMOVING THE COVER, AND THEY ARE JUST DOING IT CHEAPER THIS WAY. FROM NHTSA'S PERSPECTIVE, THE PLANNED RECALL, WHICH WILL LOWER RESALE VALUE ON CARS WHERE IT IS PROVIDED, WILL NOT BE AS EFFECTIVE AS IT COULD BE, BECAUSE ONCE THE WORD IS OUT THAT THE RECALL MAKES THE ENGINE UGLIER, SOME OWNERS WILL CHOOSE NOT TO CONDUCT THE RECALL. GM AND THE DEALER ARE AWARE OF THE CONCERNS, BUT WILL NOT COMMIT TO PROVIDING OUR FEEDBACK TO THE ENGINEERING GROUP THAT IS WORKING ON THE PROBLEM. WE ARE ASKING YOU TO CONVEY THESE CONCERNS TO GM. THANK YOU. *TR