NHTSA Complaint #10821451 — 2011 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10821451
Vehicle	2011 FORD F-250
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 9, 2016
Date Filed	January 21, 2016
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

MY 2011 F-250 DIESEL WOULDN'T START 2 WEEKS AGO AND AFTER HAVING IT TOWED FOUND IT TO BE THE H.P.F.P HAD TORN ITSELF APART AND PUT METAL SHAVINGS IN THE ENTIRE FUEL SYSTEM. IT WAS STATIONARY AT THE TIME BUT I BELIEVE IT WAS OUT OF SHEER LUCK THAT I WASN'T ON THE INTERSTATE. THIS IS A RECURRING PROBLEM THAT THIS YEAR AND MODEL HAVE, BUT FORD WILL NOT ACKNOWLEDGE IT AS A PROBLEM OTHER THAN TO PUT A KIT TOGETHER FOR THE CONSUMER WHEN THIS HAPPENS TO SIMPLIFY THE ORDERING PROCESS. THIS IS A DANGER TO MY FAMILY AND ANYONE ELSE ON THE ROAD IF MY VEHICLE SUDDENLY STALLS AND LOSES ALL POWER. THIS IS A FREQUENT ENOUGH OCCURRENCE TO WARRANT AN INVESTIGATION IN MY OPINION FOR THE THOUSANDS OF AFFECTED FORD DIESEL OWNERS.

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