NHTSA Complaint #10821287 — 2004 ISUZU AXIOM

WHILE DRIVING ON A CITY STREET, VEHICLE COMPLETELY LOST POWER AND CAME TO A COMPLETE STOP BLOCKING TRAFFIC. SHOP ULTIMATELY DIAGNOSED THE PROBLEM AS THE BOLT HOLDING THE CRANKSHAFT SHEARED OFF, DESTROYING AN ENGINE HEAD IN THE PROCESS. THIS SHOP SPECIALIZES IN WORKING WITH JAPANESE ENGINES AND SAID "THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE COUNTRY" WITH THIS MAKE/MODEL/YEAR. SHOP SAID THE BOLT ISN'T OF HIGH ENOUGH QUALITY TO SUPPORT LONG-TERM USE AND NOW RECOMMENDS REPLACING THE BOLT EVERY 80,000 MILES. TOTAL REPAIR COST MORE THAN $2000.