NHTSA Complaint #10821213 — 2015 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10821213
Vehicle	2015 KIA SOUL
Component	STEERING
Date of Incident	December 8, 2015
Date Filed	January 20, 2016
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

SAFETY RECALL, (NHTSA RECALL NUMBER:15V736) I RECEIVED A RECALL NOTICE DATED 12/8/15, AND WENT TO THE DEALER ON 12/21. THEY DIDN'T HAVE THE PARTS AND/OR TOOLS TO EFFECT THE REPAIR. I HAVE SINCE CALLED KIA CUSTOMER ASSISTANCE ONCE AND THE DEALER TWO MORE TIMES. I AM TO CALL BACK NEXT WEDNESDAY, 1/27/16. IT DOESN'T SEEM TO ME THAT KIA IS TAKING THIS SAFETY RECALL VERY SERIOUSLY. THEY DON'T SEEM IN THE LEAST CONCERNED.

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