NHTSA Complaint #10820829 — 2015 HONDA FIT

IN SPITE OF MY REPEATED REQUESTS, THE HONDA CUSTOMER SERVICE REPRESENTATIVE LOCATED AT TORRANCE, CA (TEL.# 800-999-1009) WILL NOT GIVE ME THE PART NUMBER OF THE DRIVE PULLEY SHAFT (WITH LOW HARDNESS) INSTALLED ON MY VEHICLE (VN [XXX])! IN OCTOBER 2015 I RECEIVED THE FOLLOWING ?IMPORTANT SAFETY RECALL? NOTICE CONCERNING MY 2015 HONDA FIT WITH CVT TRANSMISSION (VN [XXX]): DURING CERTAIN DRIVING CONDITIONS, A COMBINATION OF HIGH STRESS EXERTED FROM THE CVT PROGRAMMING ALONG WITH POTENTIAL DRIVE PULLEY SHAFTS MANUFACTURED WITH LOW HARDNESS, THE DRIVE PULLEY SHAFT MAY BREAK DURING OPERATION. IF THE DRIVE PULLEY SHAFT BREAKS THE VEHICLE MAY LOSE ACCELERATION OR THE FRONT WHEELS MAY LOCK UP, INCREASING THE RISK OF A CRASH. THE RECOMMENDED CVT SOFTWARE UPDATE WAS PERFORMED BY THE HONDA DEALERSHIP IMMEDIATELY UPON RECEIPT OF THE SAFETY RECALL NOTICE. HOWEVER MY VEHICLE HAD BEEN DRIVEN OVER 18,000 MILES PRIOR TO RECEIPT OF THE RECALL NOTICE AND IT IS VERY POSSIBLE THAT DAMAGE TO THE ?LOW HARDNESS? DRIVE PULLEY SHAFT HAS ALREADY OCCURRED! FOR MY PERSONAL SAFETY IT IS IMPORTANT THAT I HAVE THIS INFORMATION ? PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR