NHTSA Complaint #10820773 — 2008 BUICK ENCLAVE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10820773
Vehicle 2008 BUICK ENCLAVE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 124,276 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE TRAVELING ON A FLORIDA INTERSTATE AT EXPRESS WAY SPEEDS, THE TRANSMISSION JUST QUIT FUNCTIONING. I HAD JUST GONE OVER THE TOP OF A BRIDGE, LET UP ON THE THROTTLE, THAN PRESSED DOWN AGAIN TO MAINTAIN SPEED. THE ENGINE INCREASED RPM'S BUT I CONTINUED TO SLOW DOWN. THIS WAS WITH HEAVY TRAFFIC ON MY SIDE AND BEHIND ME. WHEN I FOUND ROOM ENOUGH TO PULL OVER, I HAD SLOWED CONSIDERABLY CAUSING TRAFFIC TO SWERVE AROUND ME AND CAUSED PANIC BRAKING ON THEIR PART. BUICK MOTOR HAS A NOTICE OUT SAYING THEY WILL REPAIR AT NO CHARGE FOR 10 YEARS, OR 120,000 MILES. I HAD 124,276 MILES AND THEY HAVE REFUSED TO REIMBURSE ME. I CONSIDER THIS FEATURE TO BE A SAFETY ISSUE, AS THERE COULD HAVE BEEN A VERY SERIOUS ACCIDENT BECAUSE I NO LONGER HAD ANY CONTROL IN ORDER TO GET OUT OF THE WAY. IF THIS WERE TO HAPPEN ON A MULTILANE EXPRESS WAY, AND YOU WERE IN ONE OF THE CENTER LANES WITH HEAVY TRAFFIC, THE RESULT COULD VERY EASILY BE ACCIDENT/DEATH. I BELIEVE BUICK SHOULD BE FORCED TO RECALL BEFORE SERIOUS THINGS HAPPEN. THEY SHOULD ALSO BE FORCED TO PAY FOR THOSE THAT HAVE ALREADY HAD THE WORK DONE.

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