NHTSA Complaint #10820771 — 2015 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10820771
Vehicle 2015 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I BOUGHT THIS CAR NEW ABOUT A YEAR AGO. ALMOST IMMEDIATELY I NOTICED AN INTERMITTENT HESITATION WHEN TRYING TO ACCELERATE AFTER SLOWING OR FROM A FULL STOP. THE HESITATION VARIES FROM ABOUT TWO SECONDS OR LONGER. WHEN THE CAR DOES ACCELERATE IT SURGES FORWARD AT A FAST RATE OF SPEED. WHILE TRYING TO TURN LEFT AT A TRAFFIC LIGHT ON A TWO LANE ROAD WITH ONCOMING TRAFFIC WITH SUFFICIENT TIME MY CAR HESITATED UPON ACCELERATING CAUSING THE ONCOMING CAR TO BRAKE HARD IN ORDER TO AVOID HITTING ME. THIS CAR ALSO HESITATES AFTER PULLING OFF A ROAD INTO A PARKING LOT, IE., STORE, SCHOOL, AND, AT RANDOM, WILL HESITATE UPON ACCELERATING FOR A SEVERAL SECOND DELAY ONLY TO SURGE IN SPEED MAKING IT DIFFICULT TO INITIALLY CONTROL. I HAVE TAKEN THE CAR BACK TO THE ORIGINAL DEALER SIX TIMES AND ONCE TO ANOTHER FORD DEALER. ALL SAY THE BECAUSE THERE IS NO FAULT CODE THEY CANNOT FIX IT. I CALLED FORD ENG. AND WAS TOLD THE SAME THING. THE LAST TIME I HAD THIS CAR TO THE DEALER THE INVOICE STATED, "NO CODES" AND ROAD TESTED BUT THE MILEAGE IN WAS THE SAME AS THE MILEAGE OUT INDICATION THAT NOTHING WAS DONE. IT HAS BECOME OBVIOUS THAT FORD DEALER I PURCHASED THIS CAR FROM IS NOW PATRONIZING ME. THEREFORE IT HAS BECOME A WASTE OF TIME TO KEEP BRINGING THIS CAR BACK. I HAVE FOUND A MULTITUDE OF SIMILAR COMPLAINTS ABOUT FORD VEHICLES ON THE INTERNET. MANY WERE BEING PUT OFF WITH THE SAME EXCUSE, "NO CODE." I AM A FORD RETIREE AND HIGHLY DISAPPOINTED THAT BOTH A FORD DEALERSHIP AND FORD ITSELF HAVE PATRONIZE ME TO THE POINT I BELIEVE I AM BEING PLAYED BECAUSE OF MY SENIOR AGE. I BELIEVE THIS "HESITATION" DEFECT TO BE VERY DANGEROUS AND CAN RESULT IN SEVERE INJURY OR EVEN DEATH. THANK YOU. *TR

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