NHTSA Complaint #10820560 — 2011 DODGE CARAVAN

I TOOK THE VAN TO DEALER ( AT THE TINME THAT IT DID TURNED ON) SPOKE TO A DEALER MAN AND HE CHECK THROUGH MY VIN NUMBER IF IT WAS UNDER WARRANTY FIRST (WHICH IS NOT) HE MENTIONED TO ME THAT IF I GET THE CODES AND THE CODES MATCH I WOULDNT BE CHARGED THE DIAGNOSTICCHARGES. I TOOK THE VAN (MIND YOU THEY KNOW AM A WOMAN ALONE AND VAN DOESNT TURN ON) TO AUTO ZONE GOT THE CODES. ONCE I GOT THE CODES PRINT OUT, I GOT STUCK BC THE VAN WOULD NOT TURN ON. WITH MANY ATTEMPS I MANGE TO TURN ON AND WENT STRAIGHT HOME. THE NEXT DAY I TOOK THE VAN TO THE DEALERS AND LEFT IT THERE OVER NIGHT. THE CODES HAPPENS TO MATCH AND THEY TOLD ME THEY COULD FIX VAN BC THE CYLINDER HEAD AND 3 SPARK PLUGS WHERE UNDER WARRANTY BUT THE VAN TAKES 3 EXTRA SPARK PLUGS AND PRESSURE SENSOR IS MALFUNTION AND NEEDS TO BE REPLACED IN ORDER FOR VAN TO WORK PROPERLY. I AGREE! THE NEXT DAY HE CALLS ME BACK TO P/U VAN. I HAD ONE OF THE DEALERS PICK ME UP AT WORK, WHEN I GET THERE HE CHARGES ME $124.34 JUST FOR DIAGNOSTIC AND VAN WASNT FIX TO BRING THE NEXT DAY BC THE PIECES NEEDEDTO BE ORDER. I TOOK VAN IN THE MORNING JAN 12 HE SAID VAN WOULD BE READY JAN 14. JAN 14 HE CALLED ME THAT VAN WAS READY. I GO AND EVEN BEFORE THEY SHOWED ME VAN THAT IT WORKS, I HAD TO PAY $226.63 IN ORDER FOR THEM TO GIVE ME KEYS. WHEN I GO TO GET MY VAN AND TURN ON..... THE VAN DID NOT TURN ON... OFCOURSE I WENT IN VERY UPSET AND TOLD THEM I WASNT LIVING UNTIL VAN WAS FIX. THEY GAVE ME A RENTAL YESTERDAY JAN 14 AND HAVE NOT HEARD FROM THEM YET. DODGE COMPANY SHOULD REMAKE ALL THIS CARS BC THEY ARE CLEARY A PIECE OF CRAP. NOT ONLY THAT BUT THEY ARE FAST TO CHARGE $$$ INSTEAD OF MAKING SURE THE SAFETY OF THE CUSTOMER SHOULD BE FIRST. I AM VERY DISSAPOINTENT THAT I AM IN THIS SITUATION AND THE VAN IN FROM 2011 YEAR IS NOT OLD AT ALL. WHAT CAN DODGE DO FOR ME? I BET NOTHING