NHTSA Complaint #10820361 — 2012 FORD FOCUS

I PURCHASED MY CAR IN JUNE 2012. I HAVE HAD TO REPLACE THE CLUTCH THREE TIMES DUE TO ISSUES. I HAVE HAD TO HAVE THE ROOF LINER REINSTALLED AS IT HAD COME LOOSE. NOW, ONLY A MONTH AFTER THE $700 REPAIR FOR THE ROOF, I AM NOW TOLD TO PAY $950 TO REPAIR MY BRAKE BOOSTER WHICH AS BROKEN AND MESSED UP THE PRIMARY SHAFT. MY CAR HAS LESS THAN 30,000 MILES ON IT AND IS ONLY 3.5 YEARS OLD, YET SEEMS TO BE FALLING APART NOW THAT IT IS OUT OF WARRANTY. I ASKED IF I HAD DONE ANYTHING TO CAUSE THE BRAKE BOOSTER TO FAIL, AND WAS TOLD "NO, IT IS JUST A MECHANICAL FAILURE," THAT I HAVE TO PAY FOR BECAUSE IT IS OUT OF WARRANTY. I WAS ALSO TOLD THAT THERE WAS NO WAY THAT THE MECHANICS COULD HAVE SEEN THE ISSUE, EVEN THOUGH IT MYSTERIOUSLY STARTED LESS THAN 2 WEEKS AFTER I HAD IT IN THE SHOP FOR OVER A WEEK. AFTER GETTING THE ROOF LINER AND CLUTCH REINSTALLED I WAS TOLD THAT THEY HAD ALSO UPDATED ALL OF THE SOFTWARE IN MY CAR. A LITTLE OVER A WEEK LATER THE CHECK ENGINE LIGHT CAME ON AS I WAS STOPPED AT A RED LIGHT. I THOUGHT IT WAS A SOFTWARE GLITCH AS THE LIGHT TURNED OFF WHEN I STARTED DRIVING AGAIN. IT HAPPENED ONCE MORE ABOUT A WEEK OR SO LATER, BUT IT WAS AT THE SAME STOPLIGHT, SO I THOUGHT IT MAY BE THE PARTICULAR ANGLE OF THE CAR AT THAT LIGHT OR SOMETHING, BUT RESOLVED TO TAKE IT IN IF IT HAPPENED AGAIN. I WAS GONE FOR 2 WEEKS FOR CHRISTMAS BREAK, THEN WHEN I CAME BACK THE LOW BRAKE FLUID LIGHT CAME ON EVERY TIME I WAS STOPPED FOR MORE THAN 30 SECONDS. I STOPPED DRIVING MY CAR UNTIL I COULD GET IT INTO THE SHOP. SO, WITH LESS THAN A MONTH OF DRIVING MY CAR SINCE IT WAS LAST IN THE SHOP, APPARENTLY $950 IN DAMAGE WAS DONE THAT, WHILE NOT MY FAULT "COULD NOT HAVE BEEN AVOIDED" AND IS SOMETHING I HAVE TO PAY FOR IF I WANT MY CAR TO BE SAFE TO DRIVE.