NHTSA Complaint #10820259 — 2012 FORD EXPLORER
EQUIPMENT:APPLIANCE:AIR CONDITIONER issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 10820259 |
| Vehicle | 2012 FORD EXPLORER |
| Component | EQUIPMENT:APPLIANCE:AIR CONDITIONER |
| Date of Incident | |
| Date Filed | |
| Mileage | 36,000 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A STRONG FUEL AND BURNING ODOR IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAT AND AIR CONDITIONER CALIBRATIONS NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE FUMES IN THE VEHICLE AFFECTING HER CHILDREN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
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