NHTSA Complaint #10820231 — 2013 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10820231
Vehicle	2013 FORD ESCAPE
Component	VISIBILITY/WIPER
Date of Incident	August 5, 2015
Date Filed	January 14, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

IT WAS APPROXIMATELY AUG. 5, 2015. IT WAS RAINING THAT EVENING, AND THE WIPER QUIT WORKING WHILE MY WIFE WAS DRIVING OUR 2013 FORD ESCAPE SEL IN A PARKING LOT. WE WERE UNABLE TO GET IT WORKING AND HAD TO CHANGE VEHICLES UNTIL THE RAIN STOPPED THAT NIGHT. WE TOOK IT TO A LOCAL FORD DEALER. THE WIPER MOTOR HAD ALREADY GONE BAD. THE SERVICE DEPARTMENT'S EMPLOYEE INDICATED THE CAR'S EUROPEAN STYLE WIPERS WERE MORE PRONE TO FAILURE. ON THIS VEHICLE, THE DRIVER'S SIDE WIPER ROTATES RIGHT TO LEFT AND THE PASSENGER SIDE WIPER ROTATES LEFT TO RIGHT.

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Recent Complaints for the 2013 FORD ESCAPE

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