NHTSA Complaint #10820054 — 2005 FORD FREESTYLE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10820054
Vehicle	2005 FORD FREESTYLE
Component	UNKNOWN OR OTHER
Date of Incident	January 12, 2016
Date Filed	January 13, 2016
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I BOUGHT A 2005 FORD FREESTYLE LAST YEAR 2015,FOR MY DAUGHTER FOR HER FIRST STARTER VEHICLE. JUST LAST NIGHT THE DOOR LATCHES STARTED FREEZING UP AND THE DOOR WONT CLOSE AND OPENS WHILE DRIVING. APPARENTLY THERE IS A RECALL FOR THIS SO I CALLED FORD. THEY TOLD ME THE RECALL WAS TAKEN CARE OF IN 2006. THE PREVIOUS OWNER MAY HAVE HAD A GARAGE TO KEEP IT PROTECTED FROM COLD BUT I DON'T HAVE THAT OPTION. SINCE THE REPAIR WAS ALREADY DONE THEY WONT TAKE CARE OF IT AND IT IS MY PROBLEM TO REPAIR. I WOULD THING THIS IS A DANGEROUS SAFETY ISSUE AND THEY WOULD WANT TO TAKE CARE OF IT SINCE THE FIRST FIX DIDN'T WORK. MY DAUGHTER IS 17 AND NOW I HAVE TO WORRY ABOUT THE DOOR OPENING WHILE SHE IS DRIVING EVERY TIME ITS COLD AND CAUSING AN ACCIDENT OR BEING INJURED HERSELF.

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