NHTSA Complaint #10820023 — 2002 BUICK REGAL ENGINE

Complaint Details

ODI Number	10820023
Vehicle	2002 BUICK REGAL
Component	ENGINE
Date of Incident	January 3, 2016
Date Filed	January 13, 2016
Mileage	79,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WAS NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD AND OTHER AREAS IN THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 03/15/16*LJ *CN

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