NHTSA Complaint #10820022 — 2003 GMC ENVOY XL

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10820022
Vehicle	2003 GMC ENVOY XL
Component	SUSPENSION
Date of Incident	September 15, 2015
Date Filed	January 13, 2016
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

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