NHTSA Complaint #10820008 — 2005 NISSAN MURANO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10820008
Vehicle	2005 NISSAN MURANO
Component	SEATS
Date of Incident	January 2, 2016
Date Filed	January 13, 2016
Mileage	135,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

WHILE DRIVING MY VEHICLE ON JANUARY 2,2016 I HEARD A LOUD NOISE FROM MY SEAT AND THEN A SUDDEN DROP IN THE REAR DRIVERS SIDE SEAT. UPON PULLING OVER I NOTICED THAT THE SEAT WAS UNATTACHED ON THE REAR LEFT SIDE. I TOOK IT TO MY REPAIR SHOP, THEY REMOVED THE SEAT TO FIND THAT THE BRACKET WAS COMPLETELY SHEARED OFF. I WAS TOLD THAT THEY HAVE NEVER SEEN ANYTHING LIKE THAT BEFORE. HE CALLED THE NISSAN DEALERSHIP AND HE WAS INFORMED THAT THERE WAS TSB'S ON THE DRIVERS SEAT BUT NO RECALL STATING THAT THERE WERE NO SERIOUS ACCIDENTS AS A RESULT OF THIS DEFECT BUT THAT WAS ALL AND WAS TOLD THAT WE COULD BUY THE PARTS FROM THEM BUT THAT IT WAS ALL ON ME TO PAY TO HAVE IT REPAIRED

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