NHTSA Complaint #10820004 — 2008 NISSAN FRONTIER

1) $1473 TO REPLACE TIMING CHAIN SYSTEM @ 53,610 MILES 2) NISSAN HAD ISSUED A SERVICE BULLETIN NTB09-128 REVEALING A KNOWLEDGE OF THE ISSUE ON AT LEAST 3 MODELS OVER A 5 YEAR PERIOD OF TIME 3) CALLED NISSAN CONSUMER AFFAIRS TO CHECK ON REIMBURSEMENT SINCE NISSAN KNEW IT WAS A PROBLEM. IN FAIRNESS, THEY RESPONDED WITHIN 24 HRS. ONLY TO TAKE LESS THAN 1 MINUTE TO DENY THE CLAIM 4) WROTE 3 LETTERS (1 PER MONTH) TO NISSAN CONSUMER AFFAIRS UNTIL THEY CONTACTED ME AGAIN TODAY 1/13/2016 ONLY TO DENY THE CLAIM ONCE AGAIN. I'VE OWNED ONLY NISSAN TRUCKS SINCE 1984 AND BEEN VERY HAPPY WITH THEIR PRODUCTS AND QUALITY. I BOUGHT THIS TRUCK NEW IN 2008 AND ONLY HAD 53,610 MILES WHEN THIS ISSUE CAME UP. I'M THANKFUL I HEARD THE NOISE AND HAD IT FIXED BEFORE THE CHAIN(S) SEIZED AND CAUSED MAJOR ENGINE DAMAGE OR EVEN A WRECK. I WOULD HAVE THOUGHT I HAD AN UNCOMMON PROBLEM (BAD LUCK) IF IT HADN'T BEEN DOCUMENTED VIA THE SERVICE BULLETIN. NISSAN ACKNOWLEDGED THE ISSUE VIA THE SERVICE BULLETIN THAT COVERED AT LEAST 3 MODELS OVER A 5 YEAR TIME SPAN. THEY NOW REFUSE TO ACCEPT ANY TYPE OF RESPONSIBILITY. A QUICK INTERNET SEARCH REVEALS SEVERAL CLASS ACTION LAWSUITS CONCERNING THE TIMING CHAIN ISSUE. I'M VERY UNHAPPY WITH NISSAN'S LACK OF PRODUCT SUPPORT ON WHAT WAS WAS CLEARLY A QUALITY ASSURANCE PROBLEM. I WILL MOST LIKELY NOT BUY (NOR RECOMMEND) A NISSAN PRODUCT ANYTIME IN THE FORESEEABLE FUTURE.