NHTSA Complaint #10819978 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10819978
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	June 25, 2015
Date Filed	January 13, 2016
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY POWER STEERING WENT OUT ON MY CAR LUCKILY WHILE I WAS PARKING AND NOT DRIVING. I BROUGHT MY CAR TO DEALERSHIP WHO STATED THEY FOUND THE FAULT ON THE COMPUTER BUT COULD NOT GET THE POWER STEERING TO GO OUT ON THEM SO IT IS A WAIT AND SEE. ALSO, MY NEIGHBOR HAS 2013 WITH 44,000K MILES AND IT JUST COST HER $1700 TO REPLACE POWER STEERING. SEEMS THIS IS STILL AN ISSUE WITH THIS MODEL.

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