NHTSA Complaint #10819955 — 2012 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	10819955
Vehicle	2012 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 12, 2016
Date Filed	January 13, 2016
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

ON 1/12/16 AT ABOUT 06T00 HRS., ON MY WAY TO WORK TRAVELLING ON MAIN STREET, THE RIGHT SECTION OF MY SLIDING REAR GLASS WINDOW SHATTERED. ( IT SOUNDED LIKE A SHOTGUN GOING OFF). THE TEMP WAS AROUND 30F DEGREES AND ICE ON THE WINDOW. I ACTIVATED THE DEFROST AND WITHIN TEN MINUTES THE GLASS SHATTERED. I THOUGHT SOMEONE HAD JUST SHOT MY VEHICLE AND IT CAUSED TO SWERVE INTO THE ADJACENT LANE. HAD THEIR BEEN MANY VEHICLES ON THE ROADWAY AT THAT TIME I WOULD HAVE CAUSED AN ACCIDENT. I WENT TO THE LOCAL FORD DEALERSHIP IN DOTHAN, AL AND THEY SAID THAT MY VEHICLE WARRANTY WAS NO LONGER VALID AND THAT MY EXTENDED WARRANTY DID NOT COVER THE PART. I HAD THE SAME SLIDING GLASS REAR WINDOW REPLACED IN 2013 FOR FAILING TO CLOSE AFTER OPENING. I HAVE SEARCHED ONLINE AND HAVE NOTICED SIMILAR PROBLEMS WITH FORD F150 YEAR MODELS 2010-2013.

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