NHTSA Complaint #10819883 — 2009 GMC ACADIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10819883
Vehicle 2009 GMC ACADIA
Component ENGINE
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING MY CAR AT ABOUT 70 MPHS ON THE INTERSTATE AND THE CAR BEGAN TO SLOW DOWN AND CHECK ENGINE LIGHT STARTING FLASHING. I ALMOST GOT HIT BY THE DRIVERS BESIDE AND BEHIND ME. WHILE HONKING MY HORN AND PUTTING ON THE EMERGENCY LIGHTS I WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY. TOWED MY CAR INTO THE DEALERSHIP AND THEY KEEP IT FOR ABOUT 8 DAYS SAYING THEY WERE VERY BEHIND. NOTIFIED THEM THAT MY CAR WAS COMING IN FOR SERVICE AND WAS NEVER TOLD THEY WAS BEHIND. FINALLY ABOUT 7 DAYS LATER THE DEALERSHIP IS SAYING THEY DON'T KNOW WHAT IS WRONG WITH MY CAR. THEN ON THE 9 DAY THE SERVICE GUY CALLS ME AND SAYS THEY THINK ITS THE MOTOR BUT THEY WOULD HAVE TO TAKE IT OUT TO SEE. POSSIBLE COST WOULD BE ANY WHERE FROM $4,000 TO $7,000 TO FIX THE PROBLEM. THERE ARE SEVERAL SPECIAL COVERAGE OPEN ON MY CAR SUCH AS TIMING CHAIN , WATER PUMP SHAFT SEAL, LOSS OF POWER STEERING AND THROTTLE BODY. AFTER READING OTHER GMC CUSTOMER COMPLAINTS I FEEL IT IS THE THROTTLE BODY THAT NEEDS TO BE REPLACED. DEALERSHIP STATES THEY DON'T KNOW WHATS EXACTLY WRONG WITH MY CAR BUT CAN'T FIGURE IT OUT TILL THEY TAKE OUT MY ENGINE.

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