NHTSA Complaint #10819776 — 2008 FORD EDGE

OUR VEHICLE BEGAN TO STUTTER WHILE DRIVING DOWN A 4 LANE HIGHWAY AND THEN SUDDENLY TURNED OFF WHILE CAR WAS STILL IN DRIVE AND IN MOTION. ONCE THE ENGINE TURNED OFF ON ITS OWN THE POWER STEERING DID NOT WORK MAKING IT DIFFICULT TO STEER TO THE SIDE OF ROAD. CAR WAS TOWED TO DEALERSHIP PROBLEM WAS NOTED AS A FAULTY PCM WHICH CAUSED THE COILS TO OVERHEAT AND CAUSE BOTH THE PCM AND COIL TO FAIL. COILS WAS SEVERELY MELTED FROM OVERHEATING AND MAY HAVE EVENTUALLY CAUGHT ON FIRE. FORD WAS NOTIFIED OF THE PROBLEM AND STATES THAT THE MANUFACTURE DATE WAS ACKNOWLEDGED IN A TSB 14-0059 BUT THAT THERE IS NO RESPONSIBILITY OF FORD MOTOR COMPANY END. COST TO REPAIR WAS $3000 DUE TO TSB STATING THAT CUSTOMER NEEDS TO REPLACE ALL COILS AND PCM WITH A UNIT THAT DOES NOT CAUSE OVERHEATING AND LOSS OF POWER TO CAR