NHTSA Complaint #10819752 — 2005 MAZDA TRIBUTE

THE PASSENGER SIDE REAR STRUT UPPER MOUNT RUSTED AND BROKE AWAY FROM THE BODY AFTER 11 YEARS AND 126, 500 MILES. THE MAZDA WAS PURCHASED NEW IN JUNE 2005; AND ROUTINE AND AS NEEDED MAINTENANCE AND REPAIR WAS PERFORMED BY THE SAME MAZDA DEALER. I NOTICED RUST IN THE PASSENGER REAR SIDE WHEEL WELL IN 2014 AND BEGAN ASKING THE MAZDA DEALER ABOUT IT. DURING ALL MAZDA FULL CIRCLE SUSPENSION CHECKS PERFORMED BY THE MAZDA DEALER, THE SUSPENSION WAS MARKED OR CHECKED "OK" "GREEN", AND THEN IN JAN 2016- THE STRUT MOUNT RUSTED OUT OF THE BODY AND THE DEALER SAID THE CAR WAS UNSAFE TO DRIVE. I BELIEVE THIS WAS WAY TOO EARLY FOR THE CAR TO RUST OUT. I ALSO QUESTION THE INTEGRITY OF MAZDA'S FULL CIRCLE INSPECTION AND THE MAZDA DEALER. HAD THE MAZDA DEALER BEEN CANDID AND TOLD ME ABOUT THE RUST PROBLEM WITH THIS MODEL AND YEAR RATHER THAN YEAR AFTER YEAR CONTINUING TO SUGGEST OTHER MAINTENANCE AND REPAIR SERVICE, MOST LIKELY I WOULD HAVE TRADED OR SOLD THIS MAZDA BEFORE IT RUSTED OUT. BASED ON THIS EXPERIENCE, I WILL NOT PURCHASE ANOTHER MAZDA.