NHTSA Complaint #10819689 — 2009 LINCOLN MKS SERVICE BRAKES

Complaint Details

ODI Number	10819689
Vehicle	2009 LINCOLN MKS
Component	SERVICE BRAKES
Date of Incident	September 7, 2015
Date Filed	January 12, 2016
Mileage	79,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

BRAKE PEDAL WHEN COMING TO STOP SOMETIMES GOES ALL WAY TO FLOOR. WHEN SITTING AT IDEAL SPEED THE BRAKE PEDAL WILL GO ALL WAY TO FLOOR. THIS HAS BEEN A PROBLEM FOR THE PAST YEAR AND REPORTED TO LINCOLN DEALER FOR WARRANTY WORK UNDER A SEVEN YEAR WARRANTY. CAR ACCELERATES WHEN BRAKES DEPRESSED WHEN COMING TO STOP AND FOOT IS ON BRAKES AND BRAKE PEDAL IS DEPRESSED AND EDGE OF FOOT ALSO HITS ACCELERATES. DEALER HAD AUTO FROM LATE JULY 2015 TILL JAN. 5, 2016. PROBLEM STILL EXISTS AS OF JAN. 5 2016 BUT DEALER STATES THAT IT IS MY FAULT, TOOK TO ANOTHER DEALER AND THE SERVICE GUY SAID THE REASON THE BRAKE PEDAL GOES TO FLOOR IS THAT LINCOLN HAS WHAT HE CALLED A PASS THROUGH BRAKE SYSTEM. WHEN CAR IS NOT RUNNING THE BRAKE PEDAL IS SOLID AND WILL NOT GO TO FLOOR. WHILE I TOOK CAR TO DEALER FOR THIS PROBLEM IN JULY 2015 IT HAS BEEN A PROBLEM FOR SEVERAL YEARS BUT KEEPS GETTING WORSE. BRAKES HAVE BEEN BAD FROM DAY ON WHEN I BOUGHT THE CAR ORIGINALLY THE ROTORS HAD NOT BEEN TURNED AND WERE THROWING BRAKE DUST. DUE TO THAT TURNING THE ROTORS HAD TO BE REPLACED A COUPLE YEARS LATER.

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