NHTSA Complaint #10819600 — 2011 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10819600
Vehicle	2011 KIA SORENTO
Component	SEATS
Date of Incident	January 11, 2016
Date Filed	January 12, 2016
Mileage	75,946 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN OUT TO MY KIA AND I HIT THE UNLOCK BUTTON. ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. DIDN'T OPEN, SO I HIT THE UNLOCK AGAIN, STILL WOULDN'T OPEN. SO I WALKED AROUND AND OPENED THE DRIVERS SIDE AND REACHED OVER, THE DOOR OPENED. THIS IS THE FIRST TIME FOR THIS DOOR. BUT I'VE HAD THIS HAPPEN TO ME TO THE REAR DRIVE SIDE DOOR AND HAD TO HAVE THE DOOR HANDLE REPLACED. THE KIA WAS SITTING IN THE DRIVEWAY NOT RUNNING AND THAT DOOR DOESN'T HAVE NEAR AS MUCH USE AS SOME OF THE OTHERS. ALSO THE BACK SEAT ON THE PASSENGER SIDE WON'T GO DOWN. I AM ASSUMING THE CABLE IS BROKE. AGAIN THIS WAS NOT USED MUCH SINCE I GOT THE KIA ALMOST 4 YEARS AGO. I THINK I USED THIS FEATURE 2 TIMES AND IT WOULDN'T WORK AFTER THAT.

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