NHTSA Complaint #10819592 — 2008 FORD EDGE

I PURCHASED THIS VEHICLE, 2008 FORD EDGE SEL AWD NOVEMBER 2014 WITH APPROXIMATELY 82,000 MILES ON IT. LAST NIGHT WHEN DRIVING HOME IN VERY SLOW TRAFFIC 5 TO 10 MPH DUE TO SNOW ON THE HIGHWAY WHEN TRAFFIC PICKED UP SPEED I COULDN'T ACCELERATE AS THE RPM PICKED UP BUT THE TRANSMISSION WOULDN'T SHIFT OUT OF LOW. MY FORD EDGE ACTED LIKE IT WOULDN'T SHIFT UP FROM LOW SO I COULD KEEP UP WITH TRAFFIC. I HAD TO PULL OVER ON THE SHOULDER NOT KNOWING WHAT TO DO NEXT. I TURNED THE ENGINE OFF AND RESTARTED AND IT ACCELERATED FINE SO I COULD KEEP UP WITH THE MAJOR TRAFFIC FLOW. AND I DID NOTICE RECENTLY IT DOES MAKE A CLUNK WHEN I SHIFT INTO REVERSE. MAJOR SAFETY ISSUE HERE AS NOT BEING ABLE TO GET OUT OF TRAFFIC QUICKLY AND SAFELY AND HAVING TO PULL OVER ON THE SHOULDER TO TURN THE ENGINE OFF AND RESTART IF THERE EVEN IS A SHOULDER TO PULL OVER TOO COULD BE A DANGER TO MYSELF AND OTHERS.