NHTSA Complaint #10819558 — 2012 FORD EXPLORER

WHILE ON FREEWAY, CAR SUDDENLY DECREASED SPEED EVEN THOUGH I WAS PRESSING ON THE PEDAL TO EXCELERATE. IT HAS HAPPENED A FEW MORE TIMES BUT LUCKILY I WAS NOT ON FREEWAY. TOOK IT IN TO MAC HAICK AND THEY SAID IT WAS THE THROTTLE BODY. MY CAR HAS LESS THAN 30,000 MILES AND I ASKED IF THIS WAS COMMON AND WAS TOLD NO. HE SAID THAT SOMETIMES IT HAPPENS WITH MORE THAT 60,000. I ASKED IF THERE WAS A RECALL AND WAS TOLD NO. I THEN CALLED FORD CUSTOMER SERVICE, THE REP SAID THAT THEY DID NOT HAVE ANY RECALLS AND GAVE ME A CASE #8559890.