NHTSA Complaint #10819275 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10819275
Vehicle 2013 KIA OPTIMA
Component STEERING
Date of Incident
Date Filed
Mileage 25 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I PURCHASED MY 2013 KIA OPTIMA ON 9/29/2013. I DROVE IT LESS THAN A MONTH AND THE STEERING STARTED STICKING. I HAD TO JERK THE WHEEL TO GET IT LOOSE. TOOK CAR IN FOR SERVICE AND WAS TOLD , " THIS IS WHAT IT SHOULD DO". I AM NOT DUMB. I KNEW THEIR WAS SOMETHING WRONG. TOOK TO ANOTHER DEALER AND HAD TO CALL KIA CONSUMER TO GET IT DIAGNOSED. FOUND OUT SOME TYPE ELECTRIC MOTOR WAS GONE. GOT THE CAR BACK AND UPON DRIVING THE STEERING STARTED SPINING AROUND LIKE A MERRY GO ROUND. TOOK BACK TO KIA SERVICE PER THE CONSUMER OFFICE. I HAVE GOTTEN CAR BACK AND WAS TOLD, "_IT'S BETTER THAN IT WAS BY THE SERVICE DEPARTMENT"". NOW THE STEERING IS VERY TIGHT AND STIFF TO DRIVE. THE CAR PULLS TO THE LEFT AND RIGHT AND I FEEL LIKE I AM FIGHTING TO KEEP IT IN A STRAIGHT LINE. VERY EXHAUSTING TO DRIVE. NOW EBEN MAKING TURNS I'M S CURVE TO THE LEFT CAN SOMETIMES HEAR A LIST CLICKING NOISE. THESE CARS WITH STEERING PROBLEMS NEED TO BE RECALLED AND REPAIRED. SOMETHING HAS TO BE DONE BEFORE S FATAL ACCIDENT. ALL THESE ACTIONS TO PLACE WHILE DRIVING THE VEHICLE. IT HAPPENS ON STREETS AND ON THE HIGHWAY.

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