NHTSA Complaint #10819157 — 2007 FORD FUSION

OUR FORD FUSION SUDDENLY LOST POWER AND STARTING ACTING IN AN UNPREDICTABLE FASHION, WHILE TRAVELING ON RTE 95 NORTH IN THE PASSING LANE. WE NARROWLY AVOIDED A REAR END COLLISION WITH THE VEHICLE BEHIND US, AS WELL AS OTHER VEHICLES AS WE WORKED TO GET OVER TO THE SAFETY OF THE BREAKDOWN LANE. AN ORANGE WRENCH LIGHT WAS IN AN "ON" STATE AND THE CAR WAS RUNNING VERY ROUGH. AFTER CHECKING ALL GAUGES AND FLUIDS, I RESTARTED THE CAR AND FOUND IT TO BE IN A NORMAL STATE AGAIN, WITH NO WRENCH LIGHT VISIBLE. WE TURNED AROUND AND HEADED HOME. THIS CONDITION OCCURRED ONE MORE TIME ABOUT 45 MILES LATER, JUST A FEW MILES FROM OUR HOME, SAME RESULT. I RESEARCHED THE ISSUE AND FOUND THAT THE NHTSA IS AWARE OF THIS PROBLEM AND HAS BEEN ASKED TO FIX OVER 1 MILLION CARS EXHIBITING THE SAME ISSUE. I CONTACTED FORD, AS RECOMMENDED IN A REPORT I DISCOVERED ONLINE. THEIR RESPONSE WAS THAT, WHILE THEY WERE AWARE OF THE ISSUE AND THE PROBLEMS IT CAUSES, OUR 2007 FUSION WAS NOT COVERED AND WE ARE RESPONSIBLE FOR THE REPAIRS. THIS ISSUE JUST OCCURRED TODAY, THEREFORE I HAVE NO DOCUMENTATION, OTHER THAN WHAT IS AVAILABLE ON MANY WEBSITES AND BLOGS, DOCUMENTED BY OTHER FORD OWNERS, COMPLAINING OF THE SAME ISSUE. AM I TO UNDERSTAND THAT OF THE MILLION PLUS CARS HAVING THIS PROBLEM, SOME WILL BE CORRECTED, WHILE FOR SOME REASON THAT FORD COULD NOT EXPLAIN, SOME ARE NOT?