NHTSA Complaint #10818727 — 1999 GMC SUBURBAN

UNKNOWN OR OTHER issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10818727
Vehicle	1999 GMC SUBURBAN
Component	UNKNOWN OR OTHER
Date of Incident	January 6, 2016
Date Filed	January 7, 2016
Mileage	229,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY 1999 C1500 SUBURBAN CAUGHT FIRE WHILE PARKED AND COMPLETELY OFF. IT HAD BEEN PARKED FRO 9 HOURS WHEN WE WERE AWAKENED AT 2AM BY NEIGHBORS AND POLICE TRYING TO EVACUATE OUR HOME. THE CAR BURNED TO THE GROUND AND WAS THE MOST FRIGHTENING EXPERIENCE. I HAVE A 9 AND 6 YEAR OLD THAT ARE TRAUMATIZED BY THE INCIDENT. I REPORTED THE MATTER TO THE GMC CUSTOMER CARE AND THEY REPLIED SAYING THAT THEY WOULD CONTACT ME IN 2 DAYS. THIS IS UNFORGIVEABLE.

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