NHTSA Complaint #10818317 — 2006 VOLVO S60

MY COMPLAINT IS AGAINST SYLVANIA ULTRA HEADLIGHTS, PURCHASED FROM AUTOZONE. "THE HEADLIGHTS FAILED SHORTLY AFTER 2 MONTHS, THEY ARE THE MOST EXPENSIVE HEADLIGHTS THEY SELL (THINKING THEY ARE THE BEST) I PURCHASED A PAIR. HAD THEM REPLACED AT A LOCAL MECHANIC - THEY WERE INSTALLED CORRECTLY. - THIS ACTION WAS REPEATED FOR 3 SETS OF REPLACEMENTS. THE 4TH TIME AROUND I DID NOT PURCHASE HEADLIGHTS - I TOOK IT TOO THE MECHANIC AND ASKED HIM TO CHECK THE WIRING AND REPLACE THE HEADLIGHTS YET AGAIN. THE MECHANIC CALLED AUTOZONE - THEY ASKED DO YOU WANT THE GOOD ONES OR THE BAD ONES ? THE MECHANIC SAID LOOKING AT ME - THE GOOD ONES OF COARSE. THEN THE SALES PERSON ON THE PHONE DESCRIBED HOW SUCKY THE OTHER ONES ARE TO THE MECHANIC. ABOUT 30 MINS LATER - AUTOZONE DELIVERED THE HEADLIGHTS THAT WERE SYLVANIA BUT NOT THE ULTRA.WHEN I WAS IN AUTOZONE - THEY CLAIMED THESE ULTRAS ARE THE BEST. THESE BOGUS ULTRA HEADLIGHTS ARE A SAFETY HAZARD AND IT APPEARS THEY KNOW THEY ARE BAD - I SMELL A SCAM BEING PERPETRATED AGAINST THE PUBLIC PRODUCING A SAFETY HAZARD AND UNNECESSARY EXPENSE/RIP OFF.