NHTSA Complaint #10818225 — 2008 BMW X5

WHEN THE VEHICLE IS MOVING A RELATIVELY SLOW SPEEDS, IT REQUIRES AN EXCESSIVE AMOUNT OF PRESSURE TO BE PLACED ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, WHEN THE VEHICLE IS STOPPED,, IT TAKES AN EXCESSIVE AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO KEEP IT STOPPED WHILE IN GEAR FOR EXAMPLE STOPPED AT A TRAFFIC LIGHT. IT IS EXPERIENCING A LOSS OF POWER ASSIST IN THE BRAKING SYSTEM. MY VEHICLE WAS COVERED BY A RECALL ISSUED IN 2013 BUT I NEVER RECEIVED ANY NOTICE OF THE RECALL, AND THEREFORE DID NOT GET IT REPAIRED AS IT WAS WORKING NORMALLY. IN MID-DECEMBER 2015 THE PROBLEM BEGAN AND I TOOK IT TO THE REPAIR SHOP WHO DIAGNOSED THE PROBLEM. HOWEVER, BMW SAYS THAT SINCE IT HAS BEEN MORE THAN 2 YEARS SINCE THE RECALL, THEY WILL NOT REPAIR THE PROBLEM AT NO CHARGE. THE BRAKE ISSUE WAS NOTED TO BE A SAFETY ISSUE WHICH COULD RESULT IN A TRAFFIC CRASH DUE TO LOSS OF POWER ASSIST IN BRAKING. SINCE I NEVER RECEIVED ANY NOTICE OF THE SAFETY RECALL, I BELIEVE BMW SHOULD PAY FOR THE NECESSARY REPAIRS TO MY VEHICLE TO RETURN IT TO SAFE OPERATION.