NHTSA Complaint #10817683 — 2008 LEXUS GS460

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10817683
Vehicle	2008 LEXUS GS460
Component	SERVICE BRAKES
Date of Incident	January 4, 2016
Date Filed	January 4, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

OCTOBER 2015 HAD BRAKES REPLACE DO TO BAD FRONT PADS/ROTORS AT FLOW LEXUS. DROVE AROUND FOR SEVERAL WEEKS TO BREAK IN BRAKES. EVERYTIME I DEPRESSED BRAKES 90% OF TIME HEARD METAL TO METAL LOUD SCRAPPING NOISE ON THE RIGHT SIDE AND I WAS IN MOTION. JANUARY 4,2016 TOOK AUTO BACK TO FLOW LEXUS. BRAKES RETESTED, LUBRICANT AND FLOW LEXUS STATED COULD NOT DETECTED THE NOISE. YET ON MY WAY HOME IN MOTION I DETECTED THE BRAKE NOISE AGAIN ON THE RIGHT SIDE. THE BRAKE SOUND IS HEARD WHEN I SLOW UP TO STOP AS WELL AS WHEN I SLOW UP TO TURN. THE SOUND IS SO LOUD OTHER PEOPLE TURN THEIR HEAD TO LOOK TO SEE WHAT'S WRONG.

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