NHTSA Complaint #10817521 — 2011 THOR MOTOR COACH TUSCANY
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10817521 |
| Vehicle | 2011 THOR MOTOR COACH TUSCANY |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
SINCE MY ORIGINAL PURCHASE I HAVE HAD FOUR OCCURRENCES WHERE MY WIPERS QUIT WORKING IN MID STROKE WHILE TRAVELING ON THE INTERSTATE IN A STEADY RAIN. FAILURES OCCURRED AFTER THE WIPERS FUNCTIONED FOR OVER ONE HOUR AND ONLY WHEN OPERATING IN CONTINUOUS MODE. I WAS ASSURED BY THOR ON THE THREE PREVIOUS FAILURES THE PROBLEM HAD BEEN RESOLVED AND I WOULD NO LONGER HAVE ANY ISSUES. ON 1/3/2016 THE WIPER ONCE AGAIN FAILED WITH THE EXACT SAME SYMPTOMS AND THOR WILL NOT FIX THE PROBLEM CORRECTLY BECAUSE THEY SAY THE UNIT IS OUTSIDE OF THE WARRANTY NOW. THIS ISSUE HAS BEEN OCCURRING SINCE PURCHASE WITH THE EXACT SAME FAILURE. THIS PROBLEM ONLY OCCURS WHEN THE WIPERS ARE ON CONTINUOUS MODE FOR PERIODS GREATER THAN ONE HOUR.