NHTSA Complaint #10817392 — 2010 MINI COOPER S

MY DAUGHTER WAS DRIVING THE MINI COOPER ON HWY 101W WHEN THE CAR SUDDENLY AND WITH OUT WARNING LOST ALL POWER. SHE WAS FORTUNATE TO NOT HAVE BEEN STRANDED ON THE HIGHWAY. WE HAD THE CAR LIFTED AND TAKEN TO A BMW DEALER. THEY DETERMINED THAT THERE IS A HOLE IN THE #4 CYLINDER THAT IS RESPONSIBLE FOR THE LOSS OF POWER. THE CAR HAS 55K MILES ON IT AND IS 5K MILES OUTSIDE OF FULL WARRANTY. WE HAVE ALL SERVICE RECORDS WELL DOCUMENTED THAT EXCEED BMW \MC RECOMMENDATIONS. WE HAVE SINCE HAD THE CAR LIFTED AND TAKEN TO THE MC DEALER IN CAMARILLO CA. THEY WITH OUT EXPLANATION AS TO WHAT HAPPENED STATE THAT THE CAR NEEDS A NEW ENGINE AT OUR COST OF $6,500+. THIS IS CRAZY GIVEN THE LOW MILES AND THE FACT THAT IT HAS BEEN WELL MAINTAINED. THERE IS MUCH MORE INFORMATION THAT WE CAN PROVIDE HOWEVER THE SITE SEEMS TO TIME OUT AND THIS IS MY THIRD ATTEMPT AT WRITING THIS NOTIFICATION. PLEASE ADVISE OR CONTACT ME IF YOU CAN HELP WITH THIS MATTER. BMW IS FRAUDULENTLY SELLING THESE VEHICLES AS RELIABLE AND THEY NEED TO BE TAKEN TO TASK. REGARDS, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF