NHTSA Complaint #10817379 — 2007 CHRYSLER 300C

12/5/2015 WENT TO THE MARKET, 2 MILES FROM HOME. WENT INTO THE STORE FOR APPROX. 15 MINUTES. WHEN I RETURNED TO CAR TO START IS WOULDN'T START, NOT A BATTERY PROBLEM. COULDN'T MOVE CAR SO HAD IT TOWED TO DEALERSHIP, MCPEEKS DODGE OF ANAHEIM. SERVICE WRITER TOLD US THAT THE NOISE IN THE ENGINE WAS TWO VALVE SEATS DROPPED INTO THE ENGINE CAUSING CYLINDER HEAD AND BORE DAMAGE. WE HAVE ALWAYS HAD OUR CAR SERVICE BY DEALER WHEN WE NEEDED OIL CHANGE, TUNE UP OR WHATEVER WAS NECESSARY FOR CAR. WE KEEP CAR IN GARAGE AND DRIVE AT POSTED SPEED AND ALWAYS KEEP OUR VEHICLE IN NEW CONDITION. MY HUSBAND AND I ARE IN OUR SEVENTIES SO WE AREN'T RECKLESS WITH OUR VEHICLES. THERE WERE NO WARNING SIGNS OF ANY ENGINE TROUBLE AND THE SERVICE WRITER COULDN'T BELIEVE WHAT HAD HAPPENED WITH ONLY 44,612 MILES ON A 2007 VEHICLE WHICH WE BOUGHT NEW IN 2007. WE HAD TO PAY $8749.65 FOR A NEW ENGINE WHICH IS ONLY GUARANTEED FOR 3 YRS OR 70,000 MILES. WE ONLY DRIVE ABOUT 5,000 MILES A YEAR. SO THIS MEANS IF THIS PROBLEM SHOULD HAPPEN AGAIN I WOULD HAVE ONLY PUT 15,000 MILES ON MY CAR IN THREE YEARS. THIS IS TOTALLY WRONG. AFTER REVIEWING ASSOCIATED PROBLEMS ON THE INTERNET I FIND THAT CHRYSLER HAS ENGINE PROBLEMS WITH 2006, 2007 VEHICLES...ENGINE GOES OUT AT AROUND 70,000 MILES, OURS AT 44,612. WE PAID $42,000 FOR THE CAR NEW IN 2007. CHRYSLER SHOULD PAY FOR OUR PROBLEM SINCE THEY KNEW THERE WERE PROBLEMS WITH 300, 300C ENGINES. WE ARE OUT THE TOWING TO THE DEALERSHIP AND THE REPAIR USING A SMALL SAVINGS WE HAVE AS A RETIRED COUPLE. A SEVEN YEAR OLD CAR WITH 44,000 MILES SHOULD HAVE A ENGINE LAST LONGER. AS NOTED THE CAR WAS STOPPED AND PARKED AT A SUPERMARKET FOR NO MORE THAN 15 MINUTES AND DID NOT DEMONSTRATE ANY ENGINE PROBLEMS PRIOR TO THIS PROBLEM DROVE BEAUTIFULLY. WE HAVE THE BILL, WHICH HAS BEEN PAID BY US. I'M NOT SURE HOW TO DOWNLOAD, BUT I COULD FAX IF CONTACTED.