NHTSA Complaint #10817345 — 2010 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10817345
Vehicle 2010 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

WHILE ACCELERATING, CLUNKING NOISES HEARD IN THE TRANSMISSION. WHEN AT 80 KILOMETERS AN HOUR, SPEED WAS SUDDENLY REDUCED TO APPROXIMATELY 30 KPH.. CAUSING A SUDDEN DECELERATION ALMOST CAUSED ME TO BE REAR ENDED BY ANOTHER VEHICLE. ACCORDING TO FORD, THIS IS A KNOWN PROBLEM IN THE VEHICLE.. IT COST ME OVER $1000. TO REPLACE THE PCM.. THIS IS A DIRECT SAFETY ISSUE.. I COULD HAVE BEEN KILLED BECAUSE OF A FAULTY PART. THE MECHANIC AT THE FORD DEALER INFORMED ME THE PROBLEM EXISTS BECAUSE THE PCM IS PLACED IN THE MAIN ENGINE COMPARTMENT AND IN A COLD AND DAMP ENVIRONMENT, FAILS REGULARLY. THEY REPLACE THESE PCM'S WEEKLY.. SO IT IS NOT JUST A PROBLEM FOR ME, IT IS A MONEY MAKER FOR FORD. THIS NEEDS TO BE CLASSIFIED AS A RECALL ISSUE AND REPAIRED..

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